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Xverify Privacy Policy

This Privacy Policy describes your privacy rights regarding Xverify’s (“We”, “Our”, “Us”) collection, use, storage, sharing and protection of your personal information. It applies to the Xverify website www.xverify.com. It also describes your choices regarding use, access and correction of your personal information. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Xverify.

Privacy Shield Frameworks

Xverify complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries (including Iceland, Liechtenstein, and Norway) and Switzerland transferred to the United States pursuant to Privacy Shield. Xverify has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

In compliance with the Privacy Shield Principles, Xverify commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact Xverify at:

Nina Narang
Xverify, LLC
525 West Monroe Suite 510
Chicago, IL 60661

Xverify has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.

If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Xverify is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.

Collection and Use of Personal Information

Information we collect automatically:

When you visit the Xverify website or use Xverify Services, we collect information sent to us by your computer or your mobile device. The information sent to us may include the following: data about the Xverify pages you access, your computer IP address, device ID or unique identifier, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, and standard web log data and other information.
We do link this automatically collected data to other information we collect about you. We also collect information through our use of cookies and web beacons. For more information on Xverify's use of cookies and beacons please visit the Tracking Technologies section below.

Information you provide to us:

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

By using Xverify Services you may provide contact information of your prospects or customers such as name, email address, postal address, phone number, and IP address for the express purpose of receiving data verification results from Xverify Services. Xverify claims no direct relationship with the individuals whose data it verifies nor does Xverify claim any ownership of any data provided for the purposes of delivering verification services.

Xverify collects information for our clients; if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.

Xverify may also transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

Xverify acknowledges that you have the right to access your personal information. Xverify has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the Xverify's Client (the data controller). If the Client requests Xverify to remove the data, we will respond to their request within a reasonable timeframe.

Xverify agrees to maintain as confidential all data provided by Users for the purposes of verification, to not disclose data to anyone within our organization without a need to receive it for the specific purpose for which it is being disclosed to us, and to not disclose this data to any 3 rd party except when the 3rd party is an approved contractor helping to deliver Xverify Services or when required to do so by law. In no event shall this data be used to contact any names, email addresses, postal addresses, or phone numbers provided to us for verification.

Information Learned During the Verification Process

Xverify may collect and retain any information learned as a part of the verification process and will use this information to improve system performance, provide fraud management services, and protect users of Xverify Services.

  • Mobile Privacy: We may offer you the ability to connect with our sites, or use of our applications, services, and tools using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices. This Privacy Policy will be referenced by all such mobile applications or mobile optimized websites.

When you use our Mobile Applications, or access one of our mobile optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. Most mobile devices allow you to control or disable location services in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or the manufacture of your particular device.

Information Sharing

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. Such third parties will enter into contracts with Xverify obligating them to provide at least the same level of protection as is set forth in this policy. These companies are authorized to use your personal information only as necessary to provide these services to us.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.

In certain situations, Xverify may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Xverify’s accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, we remain responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Xverify proves that it is not responsible for the event giving rise to the damage.

Legal Disclaimer

We may also release your personal information when we believe release is appropriate to comply with the law such as to comply with a subpoena, bankruptcy proceedings, or similar legal processes when we believe in good faith that the release is necessary to protect our rights, your or others property or safety, investigate fraud, or respond to a government request. If Xverify is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.

Access, Change, or Delete Your Personal Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, amend, delete/remove, or update inaccuracies by making the change within your account or by emailing our Customer Support at support@xverify.com or by calling +1.866.903.9164. You may also review or edit your personal information by logging into your account at https://www.xverify.com/login.html and clicking on the My Account link. If you request that we close your account we will disable your account but will not fully delete your personal information until we have collected any fees owed, resolved all disputes, assisted with any investigations, or taken other actions as required or permitted by law. We will respond to any of these requests within a reasonable timeframe.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@xverify.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Protect Your Information

Registration Information:

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Credit card information may be deleted at any time should you choose to stop using Xverify Services by sending a written request to support@xverify.com.

Data Supplied for Verification:

You may also supply data to Xverify as a part of the verification process. Information about how we keep this information secure in both transit and in rest will be sent upon request. Please send an email to support@Xverify.com to request a copy of Xverify's Data Security policies.

How We Use Your Information

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    Your information helps us to better respond to your individual needs.
  • To improve our website
    We continually strive to improve our website offerings based on the information and feedback we receive from you
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails
    The email address you provide may be used to send you newsletters, information, respond to inquiries, and/or other requests or questions. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at info@xverify.com

Tracking Technologies

Xverify and our partners, affiliates, or analytics or service providers such as our online customer support chat solution, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users' movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies for to remember users' settings (e.g. language preference) and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests.

Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we may notify our Clients by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. This Privacy Policy was last updated on the 1st of May 2017.

Contact Us About Privacy Concerns

If you have any questions or concerns about Xverify's Privacy Policy you can contact us by sending an email to info@xverify.com or calling +1.866.903.9164, or mail to: Xverify, 525 West Monroe Suite 510, Chicago IL, 60661.

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1411 McHenry Rd, Suite 228
Buffalo Grove,IL 60089
Phone: 1 866 903 9164

525 W Monroe St, Suite 510
Chicago, IL 60661
© Xverify 2011-2018. A VCN Media Company ® All Rights Reserved.
Privacy Shield Certified